FAQ
Everything you need to know about sourcing from YANNUO Global. Can't find your answer? Contact our sourcing team directly.
What is the minimum order quantity (MOQ)?
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For standard catalog products, our MOQ is typically 500–1,000 units. For custom OEM/ODM projects requiring new mold creation, MOQ starts from 3,000 units. We offer low-MOQ trial runs to help you test the market with minimal risk.
What trade terms do you support?
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We support EXW (Ex Works), FOB (Free on Board), and DDP (Delivered Duty Paid). Our logistics team will recommend the most cost-effective shipping method based on your destination and order volume.
How long does production take?
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Standard catalog products ship within 7–15 business days. Custom OEM/ODM orders typically require 25–45 days depending on mold complexity and production volume. We provide a detailed timeline with every quotation.
Do you provide product certifications?
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Yes. We facilitate CPC (Children's Product Certificate), ASTM, and EN71 testing upon request. Certification costs are quoted separately so you only pay for what you need — we never roll unnecessary testing costs into your product price.
How do you ensure product quality?
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We run a rigorous 3-step QC process: (1) Raw material inspection, (2) In-line production monitoring, (3) Pre-shipment container loading supervision. Full inspection reports and photos are provided with every order.
Can I customize packaging and branding?
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Absolutely. We offer custom packaging, logo printing, and private label services. Our design team can help create packaging that aligns with your brand guidelines and market requirements.
How do I get a quote?
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Simply fill out the inquiry form on our Contact page, or email us at sales@yannuo.com with your product requirements, target quantity, and destination. Our sales engineering team delivers comprehensive quotes within 24 hours.
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